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Support

Help Center

General Information

  • Can I bring my PHAT to your Phoenix, AZ location for repairs?
  • Do you sell used or refurbished PHATs?
  • How do I become a PHAT dealer?
  • Where can I buy a PHAT ride?
  • Where is your showroom located?

Product Information

  • How fast does a PHAT Ride go?
  • How long does a PHAT Ride take to charge?
  • How much does a PHAT Ride weight?
  • What is the range of a PHAT Ride?
  • What is the warranty for my PHAT?

Shipping & Delivery

  • Do you offer expedited shipping?
  • Do you offer in-store pickup?
  • How long does it take to customize my PHAT and Ship?
  • How will my PHAT ship?

Payments

  • Do you offer a payment plan?
  • What payment methods do PHAT Rides accept?

Returns and Cancellations Policy

  • Can I change my order before it ships?
  • How do I complete a return?
  • What is your return/cancellation policy?

Service Troubleshooting

  • Brake Issues
  • Charger Related Issues
  • Error Codes
  • Headlight Not Working?
  • Issue with display function and/or indicators?
  • My Phat Ride is squeaking
  • Speakers not working?
  • Tire and Wheel Issues

3637 E. Miami Ave. 

Phoenix, AZ 85040

866-972-6687


support@phatrides.com

sales@phatrides.com

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Electrify your Adventure™

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© 2022 Phat Scooters // Phoenix, Arizona // 100% Electric Scooters

3637 E. Miami Ave. 

Phoenix, AZ 85040

866-972-6687


support@phatrides.com

sales@phatrides.com

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Electrify your Adventure™

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© 2022 Phat Scooters // Phoenix, Arizona // 100% Electric Scooters